Refund policy

WYNFLARE™ Return & Refund Policy

Overview At WYNFLARE™, we want you to love what you ordered. Because we work with fulfillment partners, we are unable to accept returns for change of mind, sizing preference, or style reasons on most international orders. Please read this policy carefully before purchasing.

United States Returns

  • Within 14 days of delivery: Items may be returned for a full refund to the original payment method.

    Days 8–30 after delivery: Items may be returned for store credit only. Store credit is valid for 12 months toward any future WYNFLARE™ purchase.

    After 30 days: We are unable to accept returns or issue store credit.

  • Items must be unworn, unwashed, unaltered, in original packaging with all tags attached, and free from perfume, deodorant, or stains.
  • Return shipping is the customer's responsibility.
  • Final sale items, intimates, swimwear, and accessories are non-returnable.
  • Approved refunds are processed within 5–7 business days
  • No direct exchanges — return eligible item and place a new order

EU, UK & EEA Returns — Statutory Rights Customers in the following countries have the legal right to cancel their order within 14 days of delivery — no reason required:

🇫🇷 France | 🇩🇪 Germany | 🇮🇹 Italy | 🇪🇸 Spain | 🇳🇱 Netherlands | 🇸🇪 Sweden | 🇩🇰 Denmark | 🇬🇧 United Kingdom | 🇨🇭 Switzerland | 🇳🇴 Norway

To exercise this right, contact us at info@wynflare.com within 14 days of receiving your order. Return shipping costs and any customs/duties are the customer's responsibility. Refunds are processed within 5–7 business days upon receipt and inspection.

Australia & New Zealand — Statutory Guarantee Rights Under the Australian Consumer Law and New Zealand Consumer Guarantees Act, customers have non-waivable rights for goods that are faulty, not as described, or not fit for purpose.

  • Change of mind returns: Final Sale — not accepted
  • Faulty, damaged, or not-as-described items: Full remedy provided (refund, repair, or replacement at our discretion)
  • Contact us within 30 days of delivery at info@wynflare.com with photos and order number

Canada, Japan, Singapore & UAE — Final Sale Orders shipped to 🇨🇦 Canada, 🇯🇵 Japan, 🇸🇬 Singapore, and 🇦🇪 UAE are final sale. We do not accept returns or exchanges except in the case of damaged or incorrect items.

Damaged or Incorrect Items — All Regions If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery at info@wynflare.com with your order number and clear photos. We will make it right with a refund or replacement at no cost to you.

Refunds Approved refunds are processed within 5–7 business days to your original payment method.

Exchanges We do not offer direct exchanges. Please return your eligible item and place a new order.